Discover the Hidden Solution: How to Reset Fitbit Inspire 2 When Screen is Black

Are you staring at a blank screen on your Fitbit Inspire 2? Don’t panic! While a black screen can be frustrating, it’s often a simple fix. This guide will walk you through the steps on how to reset your Fitbit Inspire 2 when the screen is black, helping you get back to tracking your fitness goals in no time.

Understanding the Problem: Why Your Fitbit Inspire 2 Screen is Black

Before we dive into the solutions, let’s understand why your Fitbit Inspire 2 might have a black screen. Here are some common reasons:

• Battery Drain: The most likely culprit is a completely drained battery. Fitbit Inspire 2’s battery life can last up to 10 days, but if you haven’t charged it in a while, it could be completely dead.
• Software Glitch: A minor software bug or glitch can sometimes cause the screen to freeze or become unresponsive.
• Physical Damage: If your Fitbit Inspire 2 has been dropped or exposed to water, it might have sustained physical damage that affects the screen.
• Faulty Hardware: In rare cases, a hardware malfunction within the device itself could be the reason for the black screen.

Method 1: Charge Your Fitbit Inspire 2

The first and most straightforward step is to charge your Fitbit Inspire 2. Even if you think it’s charged, a quick charge can often resolve a black screen issue caused by a low battery.
1. Connect the charging cable: Plug one end of the charging cable into your Fitbit Inspire 2 and the other end into a USB port on your computer or a wall adapter.
2. Wait for a few minutes: Give the device a few minutes to charge. You may see a charging icon appear on the screen, even if it’s faint.
3. Check the screen: After a few minutes, remove the charging cable and check if the screen has come back on.

Method 2: Force Restart Your Fitbit Inspire 2

If charging doesn‘t work, a force restart can often resolve software glitches that might be causing the black screen.
1. Locate the button: On your Fitbit Inspire 2, find the small button located on the bottom left side of the device.
2. Press and hold: Press and hold the button for about 10-15 seconds. You should feel a slight vibration.
3. Release the button: Once you feel the vibration, release the button.
4. Wait for the screen to respond: Your Fitbit Inspire 2 should restart and the screen should come back on.

Method 3: Reset Your Fitbit Inspire 2 to Factory Settings

If a force restart doesn‘t work, resetting your Fitbit Inspire 2 to factory settings can be a more drastic but effective solution. This will erase all your data, including your activity logs, settings, and apps.
1. Open the Fitbit app: On your smartphone, open the Fitbit app.
2. Navigate to your device settings: Tap on the profile icon at the top left corner of the app. Select your Fitbit Inspire 2 from the list of devices.
3. Select “About”: Scroll down to the “About” section and tap on it.
4. Choose “Factory Reset“: You’ll see the option “Factory Reset.” Tap on it.
5. Confirm the reset: The app will prompt you to confirm the reset. Tap on “Yes” to proceed.
Important Note: Before performing a factory reset, make sure you have a backup of any important data you want to keep.

Method 4: Contact Fitbit Support

If none of the above methods work, it’s time to contact Fitbit support. They can offer specialized troubleshooting advice or determine if your device requires repair or replacement.
Here’s how to reach Fitbit support:

• Visit their website: Go to the Fitbit support website and use their online chat or email form to contact them.
• Call them: You can find their phone number on their website.
• Use their social media: Connect with Fitbit on Twitter or Facebook for assistance.

Time to Say Goodbye: When Your Fitbit Inspire 2 Might Be Beyond Repair

While the methods above can resolve many black screen issues, there are situations where your Fitbit Inspire 2 might be beyond repair. Here are some signs:

• Physical damage: If the screen is cracked or the device has been submerged in water for an extended period, the damage might be irreparable.
• No response to any reset: If your Fitbit Inspire 2 doesn’t respond to any of the reset methods, it could indicate a serious hardware failure.
• Repeated black screens: If the black screen issue keeps recurring despite troubleshooting, it might be a sign of a persistent hardware problem.

Your Fitbit Inspire 2 is Back in Action!

By following these steps, you’ve successfully tackled the black screen on your Fitbit Inspire 2. Remember, regular maintenance, including charging your device and keeping it updated, can help prevent these issues in the future. Now get back to tracking your fitness progress!

What People Want to Know

1. What if my Fitbit Inspire 2 screen is black but still vibrates?
If your Fitbit Inspire 2 vibrates but the screen remains black, it could indicate a software glitch or a problem with the display itself. Try a force restart first. If that doesn’t work, contact Fitbit support for further assistance.
2. Can I use a different charger for my Fitbit Inspire 2?
It’s best to use the original charging cable provided with your Fitbit Inspire 2. Using a different charger may not deliver the correct voltage and could damage your device.
3. How do I back up my Fitbit Inspire 2 data?
The Fitbit app automatically syncs your data, so your activity logs, settings, and apps are usually backed up to your account. However, if you want to ensure a complete backup, you can manually export your data from the Fitbit website.
4. How often should I charge my Fitbit Inspire 2?
Fitbit recommends charging your Inspire 2 every 4-5 days for optimal battery life. However, the actual charging frequency might vary depending on your usage and settings.
5. What should I do if my Fitbit Inspire 2 is still under warranty?
If your Fitbit Inspire 2 is still under warranty and you’re unable to resolve the black screen issue, contact Fitbit support. They can help you with repair or replacement options.